Privacy Policy

Your privacy is important to us. Learn how we protect and manage your data.

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Introduction

Welcome to Neural Horizon. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in compliance with the Privacy Act 1988 (Cth) and other applicable Australian privacy laws.

By using our website, you consent to the practices described in this Privacy Policy.

Data Collection

We may collect the following types of information:

  • Personal Identification Information (Name, email address, phone number, etc.)
  • Business Information (Company name, position, project details)
  • Technical Data (IP address, browser type, operating system)
  • Usage Data (pages visited, time spent on pages, navigation paths)
  • Cookies and Tracking Technologies (see Cookies & Tracking section)

We collect data directly from you when you fill out forms, contact us, or interact with our services.

Data Usage

We use the information we collect to:

  • Provide, operate, and maintain our website and services
  • Improve, personalise, and expand our offerings
  • Understand and analyse how you use our website
  • Communicate with you, including for customer service, updates, and marketing
  • Comply with legal obligations and enforce our agreements

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and improve performance.

You can control or refuse cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

User Rights

Under Australian privacy laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of your personal information
  • Withdraw your consent at any time
  • Complain if you believe your privacy rights have been violated

To exercise any of these rights, please contact us using the details provided in the Contact Information section.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to periodically review this page for the latest information on our privacy practices. Changes are effective immediately upon posting on this page.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

For more information, please also review our Terms of Service.